FAQ's

• Can I cancel my order?

Yes. Cancellations are accepted up to 2 hours after purchase. Please contact me to request a cancellation.

• Do you accept returns/exchanges?

Returns and exchanges are not accepted but please contact me if you have any problems with your order.

• Do you ship to my country?

Currently only UK shipping is offered but please contact me if you'd like your item sending elsewhere.

• How do I get in touch?

Whether you want to chat about your order, a custom design, or just say hi, please drop me an email at hello[at]katechappellillustration.com